Privacy Statement & Student Declaration
What is Personal or Sensitive Information?
Personal Information is information or an opinion that identifies an individual.
Examples of Personal Information we collect include names, addresses, email addresses and phone numbers. This Personal Information is obtained in many ways including website registration, interviews, correspondence, by telephone, by email, from third parties, and disclosure by you during training or assessment activities.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take all reasonable steps to ensure that you are made aware of the information provided to us by such third party.
Why do we collect this information?
We collect your Personal Information:
- In order to provide the best possible services to you; and
- To meet legal requirements.
Personal or Sensitive information will be used by us only for the primary purpose for which it was obtained; and/or
- For a secondary purpose that is directly related to the primary purpose; and/or
- Where authorised by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
We are required to use some of your Personal Information to meet statutory reporting requirements to legislative bodies where authorised by law. When we collect Personal or Sensitive Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Privacy Policy
• Logisafe respects the privacy of their Clients, both Corporate & individual, & full measures are implemented to act in accordance with appropriate legislation.
• Students are advised of necessary information disclosure to authorised Regulatory Bodies for procedural record and audit purposes.
• Training records will be made available only to students or authorised third parties on receipt of a written request and appropriate ID verification.
• Confirmation of Training, date completed and award attained can be confirmed by telephone at the students’ request, with appropriate ID verification, ie: Date of Birth, Address and Phone No.
• In the event of Logisafe Pty Ltd ceasing to be an RTO, all appropriate records (electronic and hard copy) will be forwarded to ASQA by secure means.
• Information regarding record storage & electronic security is detailed in Logisafe's Operations Manual and is available on request.
Privacy Notice
(Minimum mandatory content as required under the National VET Data Policy)
Why we collect your personal information
As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.
How we use your personal information
We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.
How we disclose your personal information
We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.
We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.
The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:
• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.
The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.
The NCVER does not intend to disclose your personal information to any overseas recipients.
For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.
If you would like to seek access to or correct your information, in the first instance, please contact Logisafe using the contact details listed below.
DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
Surveys
You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.
Contact information
At any time, you may contact Logisafe to:
• request access to your personal information
• correct your personal information
• make a complaint about how your personal information has been handled
• ask a question about this Privacy Notice